Independent cost comparison

FullStory vs Heap pricing 2026.

Compare product-experience analytics across captured users, sessions, replay coverage, retention, behavioural analysis, data export, governance, integrations, implementation, and support.

Product analytics

FullStory

  • Captured sessions, monthly users, applications, and data volume
  • Session replay, analytics depth, retention period, and export needs
  • Privacy controls, governance, integrations, implementation, and support
Official FullStory pricing ↗Open FullStory cost guide →

Product analytics

Heap

  • Tracked users, sessions, events, projects, and data volume
  • Replay coverage, retention, analysis features, and export requirements
  • Governance, data connections, integrations, implementation, and support
Official Heap pricing ↗Open Heap cost guide →

Like-for-like cost model

Compare your FullStory and Heap costs

Use complete monthly costs in the same currency and billing scope. Nothing is uploaded or stored.

FullStory per user / monthZAR 40
Heap per user / monthZAR 32
Annual differenceZAR 2,400
Three-year difference after switchingZAR 4,700

A positive difference means the entered Heap cost is lower. Verify features, taxes, usage, migration, training, and contract exit terms.

Keep this estimate usefulLinks contain only the visible planning values—never uploads, email, company, account, or private audit data.
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Decision factors

  1. Tracked users, sessions, events, applications, and data volume
  2. Replay coverage, analytical depth, retention, export, and privacy controls
  3. Data connections, governance, implementation, training, and support
  4. Normalize contract length, taxes, implementation, support, migration, and exit costs before deciding.

Independent comparison. SaaS Cost Check is not affiliated with either vendor. Product names belong to their respective owners. Verify current pricing and requirements directly with each vendor.