Help centre
Support without guesswork
Effective and last updated 25 August 2026.
We aim to acknowledge customer support, billing, privacy, and delivery requests within two South African business days.
Subscription access
Billing owners can use secure access recovery. Company members can request a one-time link from member access.
Billing
Email billing@saascostcheck.com and include only your billing email and payment reference. Never send card details, passwords or one-time codes.
Privacy and deletion
Follow the public data-deletion instructions for account and workspace deletion. Email privacy@saascostcheck.com for access, correction or export requests.
Technical issues
Email support@saascostcheck.com with the page address, time, browser and a description of the problem. Remove confidential information from screenshots.
Service status
Service availability is monitored internally. Payment-provider, email-provider and advertising availability are controlled by those external services.